When you confirm your ticket purchase, you are accepting that the following terms and conditions form the basis of a contract between New Forest Players and yourself.
1. Tickets are valid for the date and time stated. Please check your tickets on receipt as mistakes cannot always be rectified.
2. We operate a strict policy of no refunds or exchanges for tickets bought either online or by phone unless 48 hours’ notice is given, prior to the performance start time, to the box office or the performance is cancelled.
3. In the event of a cancelled performance, New Forest Players will refund the ticket price but will not be liable for any additional expenses, for example travel or accommodation.
4. Tickets purchased where a discount or benefit has been claimed without entitlement are in breach of our terms and conditions of sale, will be declared void and are not valid for entry. (i.e. Members tickets purchased by non-members).
5. We reserve the right to change prices, advertised arrangements and seating allocations at any time.
6. Failure to adhere to our Terms and Conditions of Sale may result in tickets not being valid for entry.
7. New Forest Players reserves the right to refuse entry or terminate a visit.